What to Do When a Pipe Bursts at 2 AM

A burst pipe in the middle of the night is every homeowner's nightmare, and the clock matters: even a crack as small as an eighth of an inch can release a large amount of water over a single day. Here is exactly what to do before the emergency plumber arrives.

Step 1: Shut off the main water valve

The main shutoff is usually near the water meter or where the supply line enters the house. Turn the handle clockwise until it stops. This stops the flow into the house and gives you room to work.

Step 2: Kill the electricity to affected areas

Water and electricity are a dangerous combination. If water is near outlets or the panel, switch off the breakers before you enter the room, and stay out if you have to wade through water to reach the panel.

Step 3: Call an emergency plumber

Call Emergency Plumbing Pro at (424) 610-9522 as soon as the water is off. The business is open 24 hours, Sunday to Friday. Describe where the water is coming from and what you have already shut off.

Step 4: Contain and document the damage

Move belongings out of the water

Lift electronics, rugs and furniture off wet floors to reduce what is lost.

Take photos and videos

Insurance carriers usually want clear documentation of the source and the extent of the damage.

Start extraction

Use towels, mops or a wet-vac to remove standing water and help prevent mold.